There are two major milestones in the career of a Lyft driver. After 250 rides, Lyft sends you a free Amp, an illuminated sign that sits in the middle of your dashboard and glows custom colors so passengers can easily find your car in a sea of drivers at a crowded venue.
After 1000 rides, you receive a special Lyft jacket as proof you’ve joined the 1000 ride club. As I neared this milestone, I knew I wanted to do something special for passenger 1000. A couple weeks earlier, I went to an ice cream social for LA drivers and spoke to Carlos, who handles social media for Lyft in the area. He gave me some ideas and items to use to celebrate the milestone.
After ride 999, I went to LAX, hoping to get a long-distance non-carpool ride so I would not be rushed or interrupted by other passengers. After waiting 30 mins for the ride, the ping arrives… a Lyft Line (carpool) passenger with a 4.6 rating. That’s a low rating for a passenger, who typically are 4.8 or higher, so I said, “Not today, Satan…” and let another driver field that request.
Sadly, this puts me at the back of the line for the airport queue, so I wait another 30 minutes for the next ping. This time it’s a Lyft Line again, but a 5.0 rating, so I accept it. I pick up Emily at the terminal and no other passengers are in the carpool, so I drive away from the airport content with my moderate length ride. Of course as soon as I leave airport property, my phone chirps,
“New Lyft Line added.”
“New Lyft Line added.”
Feeling like I’m running out of time, I quickly tell her about the 1000 rides and give her some gifts: a $3 scratcher lottery ticket, a Lyft bag, and a Lyft inflatable beach ball. She’s blown away and ecstatic, happily scratching away at her lottery ticket as I pick up our two other passengers back at the airport.
John is a non-descript brainiac who sits in the back next to Emily. David is a down-to-earth former Lyft driver who sits in the front seat. David is looking around confused… “What is that sounds?!” It’s Emily blowing up her Lyft beach ball.
“Umm… sorry, guys. I should’ve asked. I’m just excited, so I’m gonna go for it…” as she dutifully returns to inflating her beach ball. I explain to the other passengers why Emily is sitting back there with a Lyft beach ball, and we find out she won $5 with the scratcher. Woo hoo!
Unlike most Lyft Lines which are either awkward silence or a cacophony of people on the phone while multiple conversations go on, this ride was like a family having dinner and catching up with each other. It was awesome and the mood was celebratory. Emily signed my guestbook, posed for a selfie, and said she was going to write an email to Lyft recommending me for Driver of the Year. Here’s the selfie: